Privacy Policy — Global Habour Trust
This Policy explains how Global Habour Trust collects, uses, shares, and protects personal data when you use our websites, mobile apps, and banking services (“Services”).
Overview
We respect your privacy and process personal data in accordance with applicable data protection and financial-crime laws. We do not sell customer data.
Controller & Contact
Global Habour Trust acts as the data controller for most processing described here. For questions or to exercise your rights, contact our Compliance team at compliance@Global Habour Trust .com. If required in your jurisdiction, you may also contact our Data Protection Officer (DPO) at the same address.
Data We Collect
- Identity: name, date/place of birth, nationality, identification documents, source-of-funds/wealth information.
- Contact: email, phone, residential and correspondence addresses.
- Financial & Account: account numbers, balances, transactions, payment instructions, beneficiary details.
- Compliance: screening results, risk flags, sanctions/PEP checks, KYC/KYB files.
- Technical: device IDs, IP address, browser/OS, app telemetry, cookies.
- Communications: chat, email, call recordings (where permitted), support tickets.
How & Why We Use Data
| Purpose | Examples |
|---|---|
| Provide the Services | Open/manage accounts, process payments, issue statements, customer support. |
| Safety & Compliance | KYC/KYB, AML/CTF monitoring, sanctions/PEP screening, fraud prevention, regulatory reporting. |
| Improve & Secure | Service analytics, debugging, incident response, quality assurance. |
| Communicate | Service notices, policy updates, and (with consent or where permitted) product information. |
Legal Bases
Where required (e.g., GDPR/UK GDPR), we rely on one or more of the following:
- Contract — to provide the Services you request.
- Legal obligation — KYC/AML, tax, accounting, regulatory reporting.
- Legitimate interests — secure operation, fraud prevention, product improvement (balanced against your rights).
- Consent — only for specific optional features (you may withdraw at any time).
Security
We use layered controls including encryption in transit and at rest, MFA, device verification, network segmentation, least-privilege access, monitoring, and incident response. No system is perfectly secure; we maintain programs to detect, respond, and learn from events.
Retention
We keep personal data only as long as necessary for the purposes above and to meet legal and regulatory requirements (e.g., anti-money-laundering retention periods). After that, we securely delete or anonymize data.
Your Rights
Subject to conditions and local law, you may have the right to access, rectify, erase, restrict or object to processing, receive a copy (portability), and withdraw consent for non-essential processing. To exercise rights, contact compliance@Global Habour Trust .com. We may need to verify your identity and may be unable to comply where legal obligations require continued processing.
Children’s Data
Our Services are not intended for children where prohibited by law. We do not knowingly collect data from such users. If you believe a child has provided data, contact us to request deletion.
Changes to this Policy
We may update this Policy to reflect legal, technical, or business changes. Material updates will be communicated as required. The “Last updated” date shows the latest revision.
How to Contact Us / Complaints
Privacy questions or requests: compliance@Global Habour Trust .com.
If you are in a jurisdiction with a supervisory authority (e.g., EEA/UK), you may also lodge a complaint with your local data protection authority.
